Support
Send a support request from the RequestRocket app.
Send RequestRocket a technical, billing, account, feature, feedback, or other request from the app. Include enough context to identify the affected organisation and reproduce the issue.
Before you start
Sign in to the app. Gather the affected organisation, proxy or MCP server, the approximate time of the issue, and any error text. Do not include credentials or user tokens.
Send a request
Open Support
Open Support from the user menu.
Choose a category
Select Technical Issue, Billing, Account Management, Feature Request, Feedback, or Other.
Describe the request
Enter a clear title and description. For a technical issue, include the request path, approximate time, observed result, and expected result.
Submit
Select Submit. The form clears after the request is accepted. If submission fails, the page displays the returned error so you can correct the request or try again.
You can also use the public contact page at https://requestrocket.com/contact.
Or send us an email at support@requestrocket.com