Organisations
Learn how to create and manage organisations, invite team members, and configure billing
Organisations
Organisations in RequestRocket allow you to manage team members, projects, and access controls in one place. In the UI, organisations are often referred to as clients.
Creating an Organisation
To create a new organisation:
Open the user menu
Click the user profile icon in the top right corner of the screen.
Access Organisations
Click "Organisations" in the dropdown menu. You will see the Organisations page with two tabs: Clients and Invites.
Open the Create flow
On the Clients tab, the "Your Orgs" section lists your client organisations. Click the "Create" button to create a new one.
Enter Details
Enter your organisation name and other required details.
Confirm
Click "Create" to finalize the organisation.
Once created, you will be the default administrator of the organisation. In the table, your organisations appear under Client, with Your Roles (e.g. owner, admin) and Actions (settings, delete) for each.
Organization switcher (grid icon)
The grid icon in the top bar opens the organization menu. You can:
- See and switch the current Organization (e.g. RequestRocket)
- Go to Dashboard
- Open User management — team members and invites for that organisation
- Open Org settings — organisation-level settings (e.g. billing)
When you're in a client context, the left sidebar also shows Users; clicking it takes you to the same User management area.
Org settings tabs
After choosing Org settings from the grid menu, you get a settings page with six tabs:
| Tab | Purpose |
|---|---|
| Profile | Client Profile — organisation name (Client Name), Client ID (unique identifier, with copy button). Use Save or Reset. |
| Security | Client Security — sharing toggles (proxy/target credentials, targets, proxies), Rate Limits (requests per minute/day), Regional Access (which regions the org can use). |
| Plans | Feature Access — view Basic, Team, and Business plans and consumption costs. |
| Billing | Billing Details (Stripe; payment methods, invoices) and Account Balance (top-up settings). |
| Integrations | Want integrations? — suggest integrations via a message; Submit / Reset. |
| Account | Leave Feedback or Delete the organisation (destructive). |
Your pending invites (your account)
From the user menu → Organisations → Invites tab you see "Pending Invites" — invitations to you to join other teams. You can accept (checkmark) or decline (trash). Invites expire after a certain period.
Team Management (within an organisation)
To manage team members and invites for an organisation:
Open User management
Click the grid icon in the top bar and choose User management, or click Users in the left sidebar when you're in that organisation's context.
Team members (Users tab)
The Users tab shows "Team members" — a table with First Name, Last Name, Email, Roles, and Actions (edit pencil, delete trash). Use this to update roles or remove members.
Pending Invites (Invites tab)
The Invites tab shows "Pending Invites" for your team: invites you've sent that haven't been accepted yet. You can resend or revoke them. Click "Create" to invite a new member: enter their email, choose a role, and send the invitation.
Role Types
| Role | Permissions |
|---|---|
| Owner | Full access to all organisation settings, projects, and members |
| Admin | Full access to all organisation settings, projects, and members |
| User | Can create and manage APIs, but cannot modify organisation settings |
Owners and Admins have identical permissions, but an organisation must always have at least one Owner.
Billing
Manage your organisation's billing in Org settings → Billing tab:
Open Org settings
Click the grid icon in the top bar and choose Org settings.
Open the Billing tab
Select the Billing tab.
Billing Details
Use "View / Modify" to manage payment methods, billing information, and invoice history (powered by Stripe). Company name, billing email, phone, and business address are shown here.
Account Balance
Configure top-up settings for consumption-based usage: set "When balance goes below" and "Bring credit balance back up to", then click Save. Your current credit balance is shown.
Plans (Feature Access)
The Plans tab shows Feature Access and Consumption Costs. All plans are subject to consumption charges, billed monthly.
| Plan | Price | Notes |
|---|---|---|
| Basic | Free | Up to 3 users |
| Team | $25 per user/month | Advanced integrations |
| Business | Contact us | Custom pricing, SSO, etc. |
Contact our sales team to discuss custom enterprise plans with higher limits and dedicated support.
Organisation Security
Enhance your organisation's security with these features:
- Two-Factor Authentication (2FA)
- Single Sign-On (SSO)
SSO is available for Business and Enterprise plans only.